Risen - Paper Giclée Print

All www.heavenlypathartgallery.com  products & Services are sold subject to the terms and conditions set out below.

 

1.Acceptance of Order

Your order becomes binding as soon as it has been accepted by www.heavenlypathartgallery.com, subject to your rights of cancellation (please see section 5).

The product you order will be made bespoke to you in accordance with the instructions and specifications you have given us.

It is your responsibility to check all the details and aspects of your order are correct and that the goods are suitable for your requirements (including product features, measurements, dimensions, delivery and access) when we send through your order acknowledgement email.

2. Liability

Because our art is made specifically to your order, it is not possible to return it if is not suitable.

If the product you have received is damaged or we have made a mistakes with your order we will of course repair or replace it as soon as possible.

Upon delivery of your product, please check it very carefully and report any problems immediately as we will not be held liable for visible defects identified after 24 hours of delivery.

We cannot be held liable for conditions of use or storage within the customers house after delivery which may affect the product in any way.

3. Payment

Because each product is bespoke, 100% of the cost of the goods is taken when your order is placed.

International customers will be responsible for you will be responsible for the payment of any applicable import duties and taxes.

All orders are not refundable or returnable unless goods are damaged upon delivery.

Every effort is made to ensure that prices are correct at the time of publication. If an error has been made, we or you may cancel the order subject to the terms indicated under section 5.

We reserve the right to change prices without notice up until the time you have placed your order.

4. Delivery

Each piece of art bought from www.heavenlypathartgallery.com is made to your individual specifications. This means that it can sometimes take up to 25 working days for your art to be delivered, although we will always try to deliver sooner.

If your product will not be delivered within 25 days please let us know and a customer services representative will contact you.

5. Cancellation

Standard and bespoke art is made to your order and therefore personalised as recognised by the Distance Selling Regulations.

We do not accept cancellation once an order is paid unless the product is damaged.

Our products cannot be returned after you have received them unless they are confirmed as defective or damaged, in which case they will be taken away by the delivery service and repaired or replaced at our discretion.

Returns

Although we check every piece of art before it is dispatched, there are rare occurrences of art being damaged whilst in transit.

Before signing for your piece of art, please check all external packaging for damage. If you are happy with the condition, please sign the paperwork as 'in good Condition'. If there is visible damage or you suspect there may be damage then please accept the delivery but sign the paperwork as 'damaged goods'. Please then contact us to arrange for the piece to be collected for return.

When opening your package, please take care and allow for possible movement in transit. Once open, it's very important that you retain all internal and external packaging in case the piece needs to be returned to us.

6. Access

It is your responsibility to ensure that the product you have ordered will fit into your home. It is very important that you carefully measure where the piece is going to go and also whether we can get it to the location. Please be sure to check these details in advance of placing your order.

7. Colour & Anomalies

Although we are confident that our production process produces art that is as closely matched to the original product as possible, goods may not appear the same colour as shown on the website.

Within acceptable limits, there may occur blemishes in our frames (if the original artwork or print  has a frame) - such as small knots - which can only be considered a naturally occurring phenomena and therefore not considered defective in any way.

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Contact Address and Company Details:

Heavenly Path Art Gallery

46A High Street
Glastonbury
Somerset
BA6 9BX

Tel: 0044 (0) 1458 832911

IS SHIPPING INCLUDED IN MY ORDER?

Shipping is not included in the price. If delivered in the UK, it will be added to your order summary during the checkout process. We deliver in most countries. Please contact us to provide you with a shipping price.

I HAVE PLACED AND ORDER, WHAT HAPPENS NOW?

When your order is placed for a Giclee print, it is relayed to our printers for printing and when it is ready will be prepared for shipping as quickly as possible. We have printers worldwide in over 10 different countries and we can ship most print on demand products globally without the need of exporting the print thus it is delivered with local shipping prices.

The Giclee Canvas Print is of the highest quality.

Each custom stretched canvas begins with a 12-colour Giclée print on Hahnemühle Monet Canvas 410gsm. 

It is a white, 100% cotton canvas meeting the highest standards regarding density, colour gamut, colour graduation and image sharpness.

It is a premium branded option that is perfect for digital art, colour photography as well as limited edition prints.

We use custom wooden frame to stretch and roll the canvas print over it.

The canvas is then hand finished by our experienced framing team, who ensure each corner fold is perfectly smooth and tight.

We use a premium stretcher bar in 38mm, made from a heavy, superior quality wood.

Each canvas frame is milled with a curved profile; minimising contact with the face of the canvas; preventing unsightly impression marks and surface cracking.

We use finger jointed canvas frames to create corner tension which helps to resist warping. For larger sizes, we add wooden ‘wedges’ to each corner; ensuring the canvas surface remains taut and allowing for easy re-stretching in future years.

Pro-lab print on demand process with 100+ year colour guarantee

Choice of four different canvas print media

We use white edge finish.

Stretcher bars milled from the finest quality European kiln-dried knotless pine.

Tensioning ‘wedges’ and finger joints are all handmade by experienced canvas framers

All print canvasses are unframed.

Giclee paper prints are without mount and they delivered in a postal tube for protection - Please take care when you handle them. Avoid water drops, sharp objects and dirty hands.

(Giclee is the first and only fine art print to be made with an ink jet printer. Pronounced, zhee'clay, the word comes from the French, meaning to spray, which is exactly what an ink jet printer does. ... The quality of a giclee print is far superior to all other forms of printing.Giclee prints offer both artists and collectors a number of benefits. ... Giclees are more expensive to reproduce than the bulk prints made using traditional lithography and they are priced accordingly, but, it goes without saying, that they aren't as valuable as original works.Independent testing by Wilhelm Imaging Research Inc. (a world-leader in image-longevity testing) has established that these “Archival Prints”/”Giclee Prints” will last around 100 years before any noticeable shift in color integrity occurs.)

IS VAT INCLUDED IN MY ORDER?

We don't charge VAT because we are not VAT registered yet!

ARE CUSTOM DUTY &  IMPORT TAXES INCLUDED IN MY ORDER?

Custom duties and  import taxes are  not included in the price of the goods you purchase online. If you order Products for delivery to a destination where we can not produce and deliver locally your order may be subject to import duties and taxes which are applied when the delivery reaches that destination. Please note that we have no control over these charges and we cannot predict their amount. You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.